Waterford2040.ie Privacy Policy

Waterford City and County Council is committed to safeguarding the privacy of www.waterford2040.ie (Waterford2040.ie or “website”) visitors (and service users).

This statement outlines our privacy policy with regard to Waterford2040.ie as well as the Business & Invest and Live & Work sub sites.


Waterford City and County Council is committed to safeguarding the privacy of www.waterford2040.ie (Waterford2040.ie or “website”) visitors.

This statement outlines our privacy policy with regard to Waterford2040.ie as well as the Business & Invest and Live & Work sub sites.

We are not responsible for the content or privacy practices of other linked websites. 

Any information that you submit via www.Waterford2040.ie will be treated with the highest possible standards of security and confidentiality, strictly in accordance with Data Protection Acts, 1988 & 2003 and GDPR privacy laws.

Please read the following carefully. Entering into this website and providing your consent to our use of your personal data in accordance with the terms of this policy indicates that the user has reviewed this policy and has agreed to be bound by it. 

If you do not agree to these terms you must leave the site immediately. 

Who we are 

Waterford2040.ie is owned by Waterford City and County Council.

In this policy, “we”, “us” and “our” refer to “Waterford2040.ie” or “Waterford City and County Council”

This policy applies where we are acting as a “Data Controller” with respect to the personal data of our website visitors; in other words, where we determine the purposes and means of the processing of that personal data.

If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by either of the following means:


Economic Development Department

35 The Mall

Waterford City 



Phone: +353 761 10 2905

Email: business@waterfordcouncil.ie 

Or if you wish to contact our Data Protection Officer at:

Data Protection Officer 

Waterford City and County Council

City Hall

The Mall

Waterford City 



Phone: +353 761 10 2020

Email: dataprotection@waterfordcouncil.ie 

What information will we collect about you:

Personal information that we collect from you when using our contact form:

  • Name
  • Address
  • Email Address
  • Phone Number

We will not collect any personal information about you on Waterford2040.ie without your clear permission. 

We collect personal information when you:

  • Subscribe to our newsletters
  • Engage with us via social media
  • Use our customer services team or contact us for any reason, e.g. reporting a problem, complaints, website issues
  • Browse the website – please see the section on cookies for more information

Personal information that we collect from Third Parties

If you link your Google, Facebook or Twitter accounts or any accounts from other third party services to Waterford2040.ie then we also receive information from those accounts to the extent you’ve agreed to this as part of your settings and that third party’s privacy policy.

How we use your personal data 

Personal Information How we use this personal information 
“Usage data” may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. Usage data may be processed for the purposes of analysing the use of the website and services.

Usage data may be processed for the purposes of showing you advertising on such Social Media platforms as Facebook and Twitter or third party advertising that may appear on other websites you use.

Usage data is collected using cookies (see Cookies section below)

Transaction data” including purchases of services that you enter into with us and/or through our website including your contact details, your card details and the transaction details. Transaction data may be processed for the purpose of supplying purchased services and keeping proper records of those transactions.
Email notification data” – information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters Notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters.
Correspondence data” – information contained in or relating to any communication that you send to us such as feedback forms, contact forms or any other forms submitted on Waterford.ie Correspondence data may be processed for the purposes of communicating with you, updating our customer relationship data and record-keeping.

Personal information shared with Third Parties

In order to provide our services to you, we share your data with the following categories of companies:

  • Web hosting providers, 
  • Service providers such as Facebook, Google and Mailchimp who help deliver our marketing and advertising to you
  • Social media sites (if you choose to link your accounts to us)

Each such third party will act as a data controller in relation to the data that we supply to it.

We do not, and will not, sell any of your personal data to any third party.

Retaining and deleting personal data

If you wish for personal data held by us to be deleted, please email your request to dataprotection@waterfordcouncil.ie 

Email Marketing

You can unsubscribe from Waterford City and County Council’s e-marketing mailing list at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting dataprotection@waterfordcouncil.ie

Targeted or personalised adverts

If you browse this Website, you may receive personalised advertisements whilst browsing other reputable websites. This service is provided through the use of ‘cookies’ placed on your computer or other device (see further information on the use of cookies in the section below). Cookies can be removed or disabled altogether (see Cookie section below and our Cookie Policy for how to do this).


Waterford City and County Council reserves the right to amend the scope of the privacy statement at any time.

Your Rights

You have many rights over your personal information and how it is used. You have the;

  • Right to be informed about what we do with your information
  • Right to access your information
  • Right to object to, or restrict, Waterford2040.ie using your information
  • Right to delete your personal information (unless we have a reason to keep it)
  • Right to stop direct marketing messages
  • Right to portability of your information

If you would like to make a request for any of the rights detailed about, please email   dataprotection@waterfordcouncil.ie

Personal data of children

Waterford2040.ie and the services it provides are targeted at persons over the age of 16.

In using this website, you are confirming that you are 16 years or older

If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated, you can contact   dataprotection@waterfordcouncil.ie